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Infrared
Radiant Gas Heating Case Studies:
AUTO
DEALERSHIP SERVICE AREA |
CHARLOTTE,
NC - Four unitized, low-intensity gas-fired infrared tube heaters
from Space-Ray of Charlotte, North Carolina, have helped a Buick-Subaru
dealer located here renovate and upgrade its service write-up area
by creating a warmer, more friendly and comfortable atmosphere in
which they receive their service customers.
The four LTU75 tube heaters, each with a 75,000 Btu/hr capacity,
are mounted horizontally above the suspended ceiling and recessed
above decorative grilles out of view of customers in the service
area of Charlotte, North Carolina-based Folger Buick-Subaru.
Two
heaters each are placed in the front and back of the aesthetically
appealing, customer-friendly 30 ft. wide by 60 ft. long service
area between one of four service consultant stations and the 12
ft. wide by 14 ft. high roll-up steel doors. Each pair of two heaters
is controlled by a Space-Ray Setback 2000 thermostat, with temperatures
set at 68° F. The four Space-Ray LTU75 infrared tube heaters
are mounted horizontally above the suspended ceiling and recessed
above the decorative grilles out of view of customers in the service
write-up area.The heaters normally operate from October to March.
Before the renovation, Folger service customers had to drive through
the large, noisy general mechanic bay area. The service write-up
bays were heated with forced air heaters which made it cold and
uncomfortable for service drive-through customers during cooler
temperatures.

Perry Stokes, Folger's Director of Service and Parts, reported that
the service atmosphere improved which not only benefits customers
but his service reps as well. "Before, the customer entered
the general bay area in full view of the mechanics and with noise
created by the tools of the trade," Stokes said. "It was
also cold since we didn't have heaters directly over the drive-through
area."
He added that the atmosphere now is like night and day. "We
have been very pleased with the quietness of the unit's operation
as well as its efficiency in heating objects and bodies first instead
of just heating the air as do forced air heaters," he said.
"In fact, they are so quiet most of our customers probably
don't even know they are there. The area is warm and the atmosphere
is friendly and quieter. This allows us to concentrate first and
foremost on our customers' needs."